Delivery

   MAINLAND UK DELIVERIES

Next Working Day: £6.95

Delivered the next working day on all orders placed before 2pm. Please note: our office is closed over the weekend, so orders placed at this time will be dispatched the next working day. Excludes deliveries on Saturday, Sundays & Bank Holidays.

Saturday Delivery: £15.00

Delivered the next Saturday on all orders placed before Friday 2pm. Please note: our office is closed over the weekend. Any orders placed for a Saturday delivery over the weekend will be processed for the following Saturday.

Standard Delivery: FREE

Estimated delivery between 4-6 working days from order creation. Excludes deliveries on Saturday, Sundays & Bank Holidays.   

 

INTERNATIONAL DELIVERIES

United States: FREE with Orders Over $120

Estimated delivery between 2-4 working days from order creation. 

International: Price Varies Based on Country Selected

Estimated delivery between 2-4 working days from order creation.  

Europe: £8.00

Estimated delivery between 6-8 working days from order creation. Due to customs and courier handover delays this timeframe may be extended. 

International: £12.00

Estimated delivery between 8-12 working days from order creation. Due to customs and courier handover delays this timeframe may be extended. 

 

Terms & Conditions

Signed For: Please note, for ‘signed for’ deliveries (Next Working Day and Saturday), someone must be present at your chosen shipping address to receive the parcel. If you are not present when your parcel is delivered, the courier will leave a calling card, and you will be able to reschedule your delivery for a more convenient time.

International Postal Terms: Lily & Roo cannot be held responsible for lost, damaged, missing or delayed post overseas. Once parcels have been handed over to the courier in recipients’ countries, we no longer have control, or responsibility, over that parcel’s delivery. Customers are responsible for any additional fees or taxes when sending overseas.

UK addresses: Lily & Roo cannot be held responsible for deliveries whereby a PO Box, or forwarding address, is supplied by a customer with their order. Lily & Roo cannot be held responsible for incorrect addresses input by customers. Lily & Roo is responsible for delivering your package to the correct building in the address given at checkout but are not responsible for the security of said package thereafter. Providing the item has been delivered to the correct GPS location of the building in the address, Lily & Roo have fulfilled their duty to deliver the package.